Terms and Conditions

1. Acceptance of the Terms

By using Balio la Pena’s services you accept these terms and conditions in full. If you do not agree with any of them, please do not use our services.

We reserve the right to modify these terms at any time. Changes take effect immediately upon being published on our website.

2. Services Offered

Balio la Pena offers consulting and custom travel planning services. These include itinerary planning, destination recommendations and assistance organising travel experiences.

We are not a traditional travel agency but consultants specialised in creating unique, transformative experiences for our clients.

3. User Responsibilities

As a user of our services, you agree to provide accurate, up-to-date information and to use our services responsibly and lawfully.

You are responsible for checking the travel requirements for your chosen destinations, including documentation, visas, insurance and health restrictions.

4. Limitation of Liability

Balio la Pena acts as a consultant and facilitator. We are not liable for services provided by third parties, for itinerary changes caused by circumstances beyond our control, or for decisions taken by the traveller during their experience.

We strongly recommend taking out suitable travel insurance to cover any eventuality during your adventures.